Privacy policy

Privacy Policy


At Stash Pro (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.stash-pro.com or interact with our services.

By using the website, you consent to the practices described in this policy.


1. Information We Collect

We may collect the following types of personal and transactional information:

  •  Name, phone number, email address, shipping/billing address
  • Payment details (processed securely via third-party gateways; we do not store card information)
  • Order history and preferences
  • IP address, browser type, device information, and location
  • Cookies and usage data (via analytics tools)

 


2. How We Use Your Information


We use your information to:

  • Fulfill and manage your orders and payments
  • Send order confirmations, shipping updates, and customer support
  • Improve website experience and personalize product recommendations
  • Send promotional offers, newsletters, and updates (opt-in only)
  • Comply with legal and regulatory requirements

 


3. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

  • Logistics partners and payment gateways for order processing
  • Marketing platforms (for opted-in email/SMS/WhatsApp campaigns)
  • Legal authorities, if required by law or enforcement

     

All third-party services comply with their respective privacy obligations.

 


4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience. You may disable cookies in your browser settings, but this may affect certain site features.

 


5. Data Security

We take commercially reasonable measures to secure your personal data. Our systems are protected through encryption, firewalls, and access controls.

 


6. Retention of Information

We retain your information for as long as needed to provide services and comply with applicable laws.

 


7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent to marketing communications
  • Request data portability or raise privacy concerns

To exercise these rights, please contact us at: connect@stash-pro.com

 


8. Grievance Officer

In accordance with the Information Technology Act, 2000 and Consumer Protection Rules:

Grievance Officer: Sanil Mehta
Phone:
We aim to acknowledge grievances within 48 hours and resolve them within 30 days.

 


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated accordingly.

 


📩 For any questions or concerns, reach us at connect@stash-pro.com