Shipping policy

Shipping & Delivery Policy

At stash-pro, we strive to deliver your orders quickly, safely, and reliably across India.

Order Processing

Orders are generally processed and dispatched within 1–2 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Timeline

Once your order has been dispatched, delivery within India typically takes 3–7 business days, depending on the delivery location, courier serviceability, and other logistical factors.

Delivery to remote or difficult-to-service locations may require additional time.

Shipping Charges

₹100 flat shipping charge on orders below ₹999.
 Free shipping on orders of ₹999 and above.

Order Tracking

Once your order has been dispatched, tracking details will be shared via email or SMS.

Customers can use the tracking information provided to check the status of their shipment.

Delivery Partners

We work with trusted courier and logistics partners to ensure your order reaches you safely and on time. Depending on your location and service availability, your order may be delivered through:

 Shadowfax
 Expressbees
 BlueDart
 Delhivery
 Expressbees

The courier partner may vary depending on the delivery location and operational availability.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, unforeseen circumstances may occasionally cause delays. These may include:

 Adverse weather conditions
 Public holidays
 Strikes or transportation disruptions
 Natural events
 Courier or logistics delays
 Remote-area delivery constraints

Such delays are outside our direct control, and the estimated delivery timeframe may be extended accordingly.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact number when placing an order.

stash-pro will not be responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate delivery information provided by the customer.

Failed Delivery Attempts

If a shipment cannot be delivered because the customer is unavailable, unreachable, or has provided incorrect delivery information, the courier may make additional delivery attempts or return the package to us.

Any additional shipping or re-shipping charges, where applicable, may be borne by the customer.

Shipping Queries

For any questions regarding your order or delivery, please contact us at:

Email: connect@stash-pro.com